Frequently Asked Questions
Have a question?
We hope you can find some helpful answers to the questions on your mind
We offer a wide range of diagnostic services including blood tests, urine analysis, imaging, wellness screenings, and specialized laboratory tests to support early detection and accurate diagnosis.
No. While we accept test requests from doctors, many of our services are available without a referral. You can walk in or book an appointment directly with us.
You can book online through our website, call our office, or walk in during our working hours. We also offer home sample collection for select tests.
Yes. We provide home sample collection for patients who are unable to visit the lab. Kindly call us or use the booking form on our website to schedule a visit.
Turnaround times vary depending on the type of test. Some results are available the same day, while others may take 24–72 hours. You’ll be notified once your results are ready.
Test results can be accessed through email, picked up in person, or securely downloaded from our website if available.
Absolutely. Rayben Diagnostics uses state-of-the-art equipment and follows strict quality control protocols to ensure accurate and reliable test results.
Our standard operating hours are Monday to Saturday from 8:00 AM to 6:00 PM. We are closed on Sundays and public holidays unless stated otherwise.
Yes, we accept select health insurance providers. Please contact us to confirm if your insurance is supported.
Preparation depends on the type of test. For example, fasting may be required for certain blood tests. Instructions will be provided at the time of booking or can be found on our website.
✦ Medical laboratory and imaging training for Ghana
A Ghanaian Laboratory with Global Standards
RayBen Diagnostics, a wholly Ghanaian owned state of the art laboratory, has extensive experience in the medical field in both Ghana and The Netherlands. RayBen brings technical and practical knowledge and training expertise in support of the Health Care System. The Laboratory was set up in 2013 as an International Medical Diagnostic Center between Ghana and the Netherlands Government to enhance laboratory medicine and the quality of health care delivery in Ghana, and West Africa.
